About us

# Specialist remedial builders for Brisbane & the Gold Coast

A QBCC-licensed remedial construction business and a division of Innovare Group — bringing the resources and rigour of a multi-disciplined builder to the specialist field of building repair, restoration and defect rectification.

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Our experience

## Built by people who have worked at the sharp end of building repair

Innovare Restoration has been built by people who have worked on flooded homes in the days after major Brisbane and Ipswich flood events, inside mould-contaminated apartments in Gold Coast high-rises, on the scaffolding of Queenslander-style heritage buildings in Paddington, Woolloongabba and Red Hill, and in the aftermath of cyclonic storms across South East Queensland.

This hands-on experience shapes everything we do. We understand the urgency of emergency works, the sensitivity required around heritage fabric, the exacting documentation insurers and councils demand, and the long-term consequences of repair work that is rushed, underdocumented or non-compliant.

Our team includes licensed builders, structural estimators, remedial specialists, mould and water damage technicians, and heritage conservation practitioners. Where specialist input is required — structural engineering assessments, asbestos air monitoring, heritage conservation reports — we engage trusted registered practitioners and include their findings transparently in our client documentation.

Who we work for

## Clients across the property spectrum

Homeowners, strata bodies corporate, commercial property managers, heritage property trustees, insurers and loss adjusters.

### Homeowners

Residential owners facing water, storm, fire or structural damage — guided through every step with clear, jargon-free advice.

### Strata & body corporate

Committee-ready reporting, flexible access programmes and defect assessments that stand up to lot-owner scrutiny.

### Insurers & loss adjusters

Scope-of-works documentation aligned with industry standards, independent condition reports and dispute support.

How we work

## A consistent process, every project

Designed to produce compliant, well-documented and lasting outcomes.

01

#### Assessment

Site inspection, photographic record, condition report.

02

#### Scope Development

Detailed scope referenced to applicable standards and compliance requirements.

03

#### Client & Insurer Approval

Transparent quote with itemised costings; no hidden variations.

04

#### Mobilisation

Staged works programme with clear milestones.

05

#### Compliance Checks

Intermediate and final inspections against NCC/BCA and council requirements.

06

#### Handover

Completion report, photos, warranties and any required certificates.

Licences & certifications

## Covered, compliant and warranted

All works are delivered under current licences and in accordance with the standards insurers, councils and owners expect.

QBCC Licence 15514239 — Queensland builder's licence covering all remedial and restoration works.
NSW Builder Licence 474965C — for cross-border and interstate works.
Compliance NCC/BCA, relevant Australian Standards, QBCC Minimum Standards of Construction; Burra Charter & Queensland Heritage Act 1992 for heritage.
Mould & water Aligned with IICRC S500 (Water Damage Restoration) and IICRC S520 (Mould Remediation).
Insurance docs Scope-of-works and assessment reporting aligned with insurer and loss-adjuster expectations.
Insurance & professional indemnity

## Ready for due diligence

Innovare Restoration carries comprehensive public liability and professional indemnity insurances appropriate for remedial construction works. Our insurance documentation is available upon request for insurer, strata or commercial client due diligence.

We maintain working relationships with major Australian insurers, strata insurance specialists and loss adjusting firms operating across South East Queensland. Our estimators understand insurance policy language, exclusion clauses and the standard of documentation required to support a claim.

We attend insurer-appointed building inspections, provide independent condition reports and, where required, assist clients in preparing supporting documentation for disputed claims.

Learn about our Insurance Repair Works
About — FAQs

## Common questions

Innovare Restoration operates as a specialist division of Innovare Group, a licensed builder. All works are carried out under a current QBCC licence and are covered by the relevant builder warranties under Queensland law.

Yes. We are happy to provide client references on request, subject to client consent. Our Projects Gallery also showcases completed work with before-and-after documentation.

Core works are self-delivered by our directly employed team. Where specialist trades are required — structural engineers, asbestos hygienists, heritage conservation consultants — we engage licensed and registered practitioners, and they are identified in all project documentation.

We align our water damage and mould remediation practices with IICRC S500 and S520 standards — the international benchmarks for water and mould restoration — as well as relevant Australian Standards and Queensland Health guidance on indoor mould.

Get started

## Let's assess your building properly

Request a Remedial Consultation or an Audit and Priority Report to begin with a clear, documented understanding of your building's condition.

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Audit & Priority Report